Selected Work

Real systems. Real outcomes. Real customers.

A sample of the programs our teams have designed, built, and operated. Full case studies, reference architectures, and customer references are available under NDA to qualified procurement teams.

Case Study 01 · State & Municipal
Applied AI Computer Vision Civil Engineering

AI-powered roadway condition assessment for a New Jersey township.

Replacing a manual windshield survey with a computer-vision-based pavement distress system — delivering the township a defensible, federally-reportable roadway inventory in 11 weeks.

312
Centerline miles assessed
11 wks
Kickoff to delivery
94.2%
Distress detection accuracy
$1.4M
Projected yr-1 paving savings

The problem

The township's 312 centerline miles of local roadway were inspected manually every three years by a consulting engineer. The process was slow, expensive, subjective, and produced a paper report that couldn't be used to defend paving priorities in public budget hearings. Federal reporting requirements (HPMS extension) also went unmet for two reporting cycles.

What we built

Nermix deployed a vehicle-mounted sensor kit (forward and oblique RGB, laser line scanner, high-accuracy GNSS+IMU) driven across every township-owned lane-mile. Our perception pipeline — a tuned instance-segmentation model trained on over 1.2 million labeled distress samples — classifies nine distress types conforming to ASTM D6433 PCI methodology. A Nermix-built web app visualizes condition on an interactive map, with drill-down to the source imagery for every scored segment, and exports ready-to-file HPMS submissions.

Outcome

The township received a PCI-scored inventory of every local road, a prioritized 5-year paving plan, and an auditable imagery record for every decision. Paving dollars were redirected from good-condition roads to segments with rapidly accelerating distress, yielding an estimated $1.4M in deferred spend in the first year. The system is now operated annually on a 3-year contract extension.

Case Study 02 · Federal Civilian
Applied AI LLMs Procurement Modernization

Contract Writing System modernization for a cabinet-level department.

Replacing a 20-year-old mainframe-adjacent contract writing system with a modern, LLM-assisted authoring platform used by 4,200 contracting officers across the enterprise.

4,200
Contracting officers onboarded
68%
Median cycle-time reduction
$47B
Annual obligations supported
FedRAMP
Moderate authorized

The problem

The department's existing CWS had been customized for two decades on top of a commercial package that was no longer actively developed. Cycle time from requisition to award averaged 134 days. Clause logic was out of date with FAR and agency supplements. Officers routinely exported drafts to Word to work around system limits, breaking the audit trail.

What we built

A cloud-native contract authoring platform with a modular clause library, rules-based and AI-assisted document assembly, integrated FPDS-NG and SAM feeds, and a FAR/agency supplement engine that detects conflicts and missing provisions in real time. Our fine-tuned language model — grounded on the FAR, the agency FAR supplement, and 14 years of the department's own awards — drafts PWS/SOO/SOW sections, market research memos, and J&A rationales that contracting officers then edit and approve. All AI suggestions are logged, attributable, and auditable.

Outcome

Median solicitation cycle-time dropped from 134 days to 43 days in the first 12 months of production. The platform now supports $47B in annual obligation volume. We hold the recompete through FY30 as prime.

Case Study 03 · Veterans Affairs
Applied AI Claims Automation Zero Trust

Disability claims triage for the Veterans Benefits Administration.

An AI-assisted evidence summarization and medical-issue identification system used by claims processors to shorten the time from claim submission to rating decision.

2.1M
Claims processed since go-live
38 days
Median reduction per claim
99.3%
Evidence extraction recall
0
Auto-decisions · human-in-the-loop

The problem

A typical disability claim arrives with 400–1,100 pages of medical evidence spanning VA Medical Center records, private treatment records, service treatment records, and examination reports. Raters were spending 4–9 hours reading evidence before applying the VA Schedule for Rating Disabilities — a bottleneck that contributed directly to the backlog.

What we built

A secure document understanding platform that ingests claim evidence, extracts structured medical concepts mapped to SNOMED-CT and ICD-10, identifies contended issues with citations back to the source page, and surfaces a structured evidence summary in the rater's existing workflow. The model is fine-tuned on VBA-adjudicated claims with rater-approved summaries as the training signal. Every output is cited. Every citation is clickable. Every rater decision remains human-made.

Outcome

Pilot sites saw average claim processing time drop by 38 days with zero regression in decision quality. The platform is authorized under the VA's enterprise ATO and is deployed to 14 regional offices, with national rollout in progress.

Case Study 04 · Defense
Cybersecurity Zero Trust Detection Engineering

24×7 managed detection for a defense industrial base prime.

Stood up a CMMC-aligned SOC with AI-assisted triage for a top-10 defense contractor, cutting mean time to contain by 72%.

18B
Events ingested per month
72%
MTTC reduction
284
Detections engineered
CMMC L2
Audit-ready enclave

The problem

The customer's existing MSSP was generating 900+ tickets per analyst per shift, with a false-positive rate above 90%. Real threats — including two credential-stuffing campaigns traced to a known APT — had been buried in the noise for days.

What we built

We replatformed the customer's SIEM onto our Nermix Detect stack, rebuilt detection content aligned to MITRE ATT&CK with CMMC-mapped coverage, and deployed our triage copilot — an LLM-assisted analyst workflow that enriches each alert with asset, identity, and recent activity context before a human analyst ever sees it. Our SOC operates 24×7 from two CONUS facilities with cleared analysts.

Outcome

Tickets per analyst dropped from 900 to 180 per shift. Real detections rose 4.2×. MTTD fell from 71 minutes to 6 minutes. The customer's subsequent CMMC Level 2 audit closed with zero findings in the monitoring domain.

Case Study 05 · City Government
Digital Services Service Design Cloud

311 modernization for a top-15 U.S. city.

Consolidating eight legacy intake systems into a single resident-facing service platform used across 43 departments.

2.1M
Residents served
43
City departments unified
64%
Self-service deflection
WCAG AA
Audited · 6 languages

The problem

Residents trying to report a pothole, request a bulk pickup, or follow up on a tax question were routed through eight disjointed web forms and three different phone trees. Case status was opaque. The city had no enterprise view of service demand. Accessibility complaints had led to a DOJ review letter.

What we built

A unified resident portal and mobile app fronting a service orchestration backbone, with departmental case management integrations, GIS-aware intake, multilingual support (English, Spanish, Haitian Creole, Mandarin, Arabic, Russian), a 311 voice agent, and a public operations dashboard. All public-facing surfaces are Section 508 / WCAG 2.1 AA audited.

Outcome

Average resident case resolution time dropped 41%. Phone intake volume dropped 38%. The city's CX score (measured quarterly by an independent panel) rose from 62 to 84. The platform is now licensed to three neighboring jurisdictions.

Case Study 06 · Healthcare
Data Interoperability FHIR

Cross-system clinical data fabric for a regional health system.

A FHIR-native interoperability platform unifying four EHRs and 62 ancillary systems across 18 hospitals and 340 clinics.

14M
Unique patients
62
Source systems unified
4.1B
FHIR resources materialized
HITRUST r2
Certified tenant

The problem

After a series of hospital acquisitions, the system was running four separate EHRs, three lab information systems, two PACS, and 55 point solutions. Clinicians rotating across campuses had inconsistent access to patient history. Population health reporting was impossible without quarterly ETL crawls.

What we built

A FHIR-native data fabric ingesting via HL7 v2, FHIR R4, CCD, and direct database replication. A terminology service normalizing to SNOMED-CT, LOINC, RxNorm, ICD-10. An OAuth2 / SMART-on-FHIR access layer. A real-time analytics lake for quality, risk, and population health. All under a HITRUST r2-certified cloud tenant.

Outcome

A unified longitudinal record across all 18 hospitals and 340 clinics. Readmission risk modeling now runs in near-real-time. Clinical trial matching coverage rose 6×. The platform supports CMS Promoting Interoperability and 21st Century Cures Act requirements out of the box.

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Full case studies, reference architectures, and customer references available to qualified procurement teams under NDA.